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NSW eBike Sales Update: What You Need to Know Right Now
A Change to eBike Availability in NSW
We’ve temporarily paused eBike orders shipping to New South Wales.
This decision follows recent regulatory changes that affect how electric bikes are assessed and approved for sale in NSW. While these updates are still being implemented across the industry, we’re taking a careful approach to ensure everything we offer meets the latest requirements.
If you’re located outside NSW, there’s no impact — our full eBike range remains available and shipping as normal.
What’s Changed?
Regulators in NSW have introduced additional requirements tied to product documentation.
Previously, eBikes were supplied with certification confirming compliance with relevant standards. The current expectation now extends further, requiring complete supporting test data for each model, not just certification summaries.
This information has not typically been distributed at a retail level, which means suppliers and brands are now working to compile and provide it.
Why This Affects Availability
Because these requirements apply at the model level, each eBike needs to be backed by a full set of documentation before it can be confidently offered under the updated expectations.
Rather than risk offering products without complete documentation in place, we’ve chosen to pause NSW orders until everything is aligned.
This ensures:
- You’re purchasing with full transparency
- Every product meets current expectations
- There are no issues post-purchase
For Riders Outside NSW
Nothing changes.
You can continue to browse and order from our full eBike range, with standard delivery and support.
What Happens Next?
We’re currently working with our suppliers to gather the required documentation across all eBike models.
As soon as everything is in place, we’ll reinstate eBike availability for NSW customers.
Our Approach
We’re focused on doing this properly.
eBikes are a long-term investment, and it’s important that every product we offer is backed not just by performance and value, but also by the correct supporting standards.
This short pause allows us to maintain that standard.
Need Assistance?
If you have questions about availability, orders, or alternative options, our team is ready to help.
Get in touch with our Support Team